Returns & Exchanges

At Shiro Studio, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for all unused items in their original packaging. Our streamlined process ensures that if an item isn't the right fit, you can exchange or return it with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Print Your Label

  Once your request is approved, a prepaid shipping label will be sent to your email for you to print and attach to your package.

• 3.
  Pack and Ship

  Securely pack the items in their original box and drop the package off at any authorized carrier location near you.

• 4.
  Receive Your Refund

  After our studio team inspects the returned goods, your refund or exchange will be processed within 5 to 7 business days.